Agency workflow

Clear client boundaries, one working method for the team

Keep client accounts in separate workspaces and manage team roles, approvals and publishing status in each client context.

The problem

Client context should not disappear when the account changes

Shared sheets and passwords blur who can do what for each client. Postid workspace boundaries separate social accounts, posts and team access.

Agency operating loop

  1. 01

    Separate the client

    Use a separate workspace for every brand or client.

  2. 02

    Assign roles in context

    Give the same person different roles in different workspaces.

  3. 03

    Move content visibly

    Track draft, approval and platform publishing result in the same client context.

Evidence ledger

What exists — and where it stops

Every claim below points to a current product surface and states its limitation.

Workspace-level data separation

Workspace management

Current boundary: There is no combined cross-workspace client dashboard.

Workspace-scoped roles

Team management

Current boundary: Access is limited to the defined Viewer-to-Owner role hierarchy.

Outcome: responsibility with visible boundaries

The team uses one method while client data stays out of a shared undifferentiated list.

Inspect the product feature
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