Frequently Asked Questions

Find answers to common questions about Postid.

General

What is Postid?

Postid is a social media management platform that lets you plan, approve, publish and measure content for Instagram, Facebook and Threads from a single panel.

Is there a free plan?

Yes. The Freemium plan lets you get started with 1 workspace, 3 social accounts and 20 posts per month — no credit card required.

Which platforms are supported?

Instagram, Facebook and Threads are supported today. More platforms are on the roadmap.

Can I cancel anytime?

Yes. You can cancel your subscription at any time from the billing settings. There are no cancellation fees.

Composer

Can I customize posts per platform?

Yes. You start from a shared draft and adapt the text, media and settings separately for each selected account.

What media formats are supported?

JPEG, PNG and MP4 are supported. The built-in editor lets you crop to square, portrait and story ratios.

Can I add hashtags and mentions?

Yes. You can add hashtags, mentions and emojis in the composer.

Approvals

Can I skip approval for solo work?

Yes. If you work alone, you can publish directly without going through the approval queue.

What happens when a post is rejected?

The post goes back to the author with feedback. The author can revise and resubmit.

Analytics

How far back does the data go?

When you connect an account, Postid pulls the historical data the platform exposes. Retention depends on your plan.

Can I export analytics data?

Yes. You can export analytics data as CSV for further analysis.

Billing

How does billing work?

Postid uses Stripe for secure payment processing. You can pay monthly or annually.

Can I change my plan?

Yes. You can upgrade or downgrade at any time.

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